Claire Ford

Claire Ford

Hi. I’m Claire and I’ve been involved in continuous improvement activities across all sectors for more than 10 years. Now Chief Executive of Quality Scotland, the National Partner for the European Foundation for Quality Management (EFQM) in Scotland, I’m responsible for driving the overall strategic direction of the organisation. I’m also responsible for creating and developing key strategic partnerships at both board level and across the membership and connecting Scottish organisations with best practice not only across the UK and Europe but worldwide through a strong partnership with Baldridge in America.